Impressum

 

This Legal Notice provides information concerning the operation and use of the online store info@thecommense.shop.

1. Website and Store Information

Store Name: info@thecommense.shop
Website Operator: info@thecommense.shop
Customer Service Email: info@info@thecommense.shop

The website operates as an online retail store offering women's fashion products, including dresses, mini dresses, skirts, mini skirts, fashion jeans, short skirts, slim-fit trousers, pants, and related apparel.

2. Contact

For questions concerning orders, products, payments, shipping, returns, refunds, privacy, website use, or other customer service matters, please contact:

Email: info@info@thecommense.shop

Electronic inquiries will be reviewed and answered as promptly as reasonably possible.

3. Website Operation

The purpose of info@thecommense.shop is to provide customers with access to products and related online shopping services.

The website may provide:

• Product information;

• Product photographs;

• Pricing information;

• Availability information;

• Shopping cart functionality;

• Checkout services;

• Payment processing functionality;

• Customer service information;

• Shipping information;

• Return and refund information; and

• Other information related to the operation of the online store.

4. Shopify Platform

Our online store is operated using Shopify's e-commerce technology.

Shopify provides technical infrastructure that supports functions including website hosting, online checkout, order processing, customer account functionality, and other e-commerce services.

The use of third-party technology does not alter the contractual and statutory rights customers may have against the seller under applicable law.

5. Accuracy of Information

We make reasonable efforts to ensure that the information published through our website is accurate and current.

However, occasional technical, typographical, photographic, pricing, or administrative errors may occur.

Where an error is identified, we may correct or update the relevant information.

Nothing in this section permits us to disregard a binding contract or restrict mandatory consumer rights.

6. Product Information

We endeavor to describe products as accurately as reasonably possible.

Product information may include:

• Product names;

• Descriptions;

• Sizes;

• Colors;

• Materials;

• Measurements;

• Images;

• Prices; and

• Availability.

Colors and visual appearance may vary slightly depending on the customer's device, screen settings, browser, lighting conditions, and other technical factors.

Any statutory rights concerning defective or non-conforming products remain unaffected.

7. Prices

Product prices are displayed through our online store.

The applicable price is generally the price presented during the checkout process when the customer submits the order, subject to mandatory law and the correction of obvious errors where legally permitted.

Where applicable law requires taxes to be included in consumer prices, prices will be displayed accordingly.

Standard shipping is provided free of charge for orders covered by our Shipping Policy.

8. Shipping

We provide free standard shipping on all orders.

Our estimated standard delivery timeframe is:

15–20 days

Additional information concerning shipping, delivery delays, tracking, lost parcels, damaged shipments, and other delivery matters is provided in our Shipping Policy.

Any mandatory statutory rights relating to delivery remain unaffected.

9. Returns and Right of Withdrawal

Consumers purchasing eligible products online may have a statutory right of withdrawal under applicable German and European Union consumer protection law.

Information concerning:

• The statutory withdrawal period;

• How to notify us of a withdrawal;

• Returning products;

• Return shipping costs;

• Damaged or defective items;

• Exchanges; and

• Refunds

is provided in our Return and Refund Policy.

Nothing in our policies is intended to restrict mandatory statutory consumer rights.

10. Intellectual Property

Unless otherwise stated, website content made available through info@thecommense.shop, including original:

• Text;

• Product descriptions;

• Graphics;

• Layout elements;

• Photographs;

• Logos;

• Icons; and

• Other creative materials

is owned by us, licensed to us, or used with appropriate authorization.

Third-party trademarks, brand names, service marks, photographs, software, and other intellectual property remain the property of their respective owners.

Website content may not be unlawfully reproduced, commercially distributed, altered, republished, or exploited without appropriate authorization.

11. Copyright

Applicable copyright laws protect eligible content made available through this website.

Customers may view and use website content for ordinary personal shopping purposes.

Nothing on this website grants a broader intellectual property license unless expressly stated.

All rights not expressly granted remain reserved to the applicable rights holder.

12. External Links

Our website may contain links to independent third-party websites or services.

We do not control independent third-party websites and are not responsible for their content, availability, security practices, or privacy practices except where responsibility is imposed by applicable law.

The inclusion of an external link does not necessarily constitute an endorsement of the third-party website or its content.

Customers should review the applicable terms and privacy policies of third-party websites independently.

13. Liability for Website Content

We make reasonable efforts to maintain accurate and lawful website content.

Our liability for information, products, contracts, and services is determined in accordance with applicable law.

Nothing in this Legal Notice excludes or limits liability where exclusion or limitation is prohibited by German or European Union law.

Mandatory consumer rights remain unaffected.

14. Liability for Technical Availability

We aim to provide reliable access to our online store.

However, continuous and uninterrupted website availability cannot always be guaranteed.

Temporary interruptions may occur because of:

• Maintenance;

• Security updates;

• Technical faults;

• Network interruptions;

• Shopify platform interruptions;

• Hosting failures;

• Cybersecurity incidents; or

• Circumstances outside our reasonable control.

We may take reasonable measures to maintain, repair, secure, or update the website.

Nothing in this provision excludes legally mandatory liability.

15. Privacy and Data Protection

Personal data collected through our online store is processed in accordance with our Privacy Policy and applicable data protection legislation.

Our Privacy Policy provides information concerning:

• Categories of personal data processed;

• Purposes of processing;

• Legal bases for processing;

• Shopify and other service providers;

• Payment processing;

• Shipping providers;

• Cookies and similar technologies;

• Data retention;

• International transfers;

• Data security; and

• Data protection rights.

Privacy-related inquiries may be sent to:

info@info@thecommense.shop

16. Cookies

Our website may use cookies and similar technologies for functions including:

• Website operation;

• Shopping cart functionality;

• Secure checkout;

• Fraud prevention;

• Customer preferences;

• Analytics; and

• Marketing where legally permitted.

Where consent is legally required for non-essential cookies or similar technologies, such technologies will be subject to the applicable consent requirements.

Further details are provided in our Privacy Policy and any cookie preference interface displayed through the website.

17. Payment Services

Payments are processed using payment options available through our Shopify-powered store.

Independent payment providers may process customer information according to their own legal obligations and privacy policies.

Customers should use only payment methods that they are legally authorized to use.

18. Consumer Protection

Nothing contained in this Legal Notice, our Terms of Service, our Shipping Policy, our Privacy Policy, or our Return and Refund Policy is intended to exclude, restrict, or waive mandatory rights available to consumers.

Where a provision of one of our policies conflicts with mandatory German or European Union consumer protection legislation, the mandatory statutory provision will prevail.

19. Consumer Dispute Resolution

Questions or complaints concerning a purchase should first be submitted directly to us at:

info@info@thecommense.shop

We aim to resolve legitimate customer complaints fairly and efficiently.

Unless participation is required by applicable law, info@thecommense.shop does not voluntarily participate in dispute resolution proceedings before a consumer arbitration board.

Any mandatory rights customers have to pursue legal remedies remain unaffected.

20. Governing Law

The operation of this online store and contracts concluded through it are subject to applicable German law to the extent legally permissible.

For consumers resident in another jurisdiction, this choice of law does not deprive them of mandatory consumer protections applicable under relevant conflict-of-law rules.

21. Changes to This Legal Notice

We may update this Legal Notice to reflect changes in:

• Our services;

• Website functionality;

• Business operations;

• Shopify functionality;

• Applicable legislation; or

• Regulatory requirements.

The current version will be published through our website.

Existing contractual and mandatory consumer rights will not be removed retroactively by an update to this Legal Notice.

22. Contact Information

For all customer, legal, order, shipping, return, refund, privacy, or website-related inquiries, please contact:

info@thecommense.shop
Email: info@info@thecommense.shop

We will make reasonable efforts to respond to legitimate inquiries as promptly as reasonably possible.